Privacy Policy

Your Privacy Matters to Us

At RidgeCraft Palm Harbor Fencing, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or hire us for fencing services.

Information We Collect

We collect information you provide to us directly when you request a quote, schedule a consultation, or contact us. This typically includes:

• Your name, phone number, and email address
• Your property address and service location
• Details about the fencing project you need
• Any special requirements or preferences you share with us

We may also collect basic information about your visit to our website, such as your IP address, browser type, and pages viewed. This helps us improve your experience on our site.

How We Use Your Information

We use the information you provide to:

• Provide you with accurate quotes and service estimates
• Schedule and complete your fencing project
• Communicate with you about your project timeline and any updates
• Send you invoices and process payments
• Improve our services and customer experience
• Respond to your questions and support requests

We will never sell your personal information to third parties. Your trust is important to us.

Information Sharing

We only share your information when necessary to provide our services or comply with legal requirements. This may include:

• Material suppliers who need your address for delivery
• Payment processors who handle your payment transactions securely
• Insurance providers if needed for claims or coverage verification
• Law enforcement or government agencies when required by law

Any third parties we work with are required to keep your information confidential and use it only for the specific purpose we share it.

Photos and Project Documentation

With your permission, we may take photos of completed projects for our portfolio, website, or marketing materials. We will always ask before using photos of your property publicly. You can decline or ask us to remove photos at any time.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure communication methods and storing your information in protected systems.

However, no method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide our services and comply with legal obligations. This typically includes:

• Project records for warranty purposes
• Financial records as required by tax laws
• Communication history for customer service

After this period, we securely delete or anonymize your information.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

Cookies and Website Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. Significant changes will be communicated to you directly when possible.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please reach out to us at (727) 766-0429 or hello@palmharborfencing.com. We are here to help and answer any concerns you may have.